Certification Frequently Asked Questions

Your questions and concerns are very important to us.  In this section, we have tried to anticipate as many of your questions as possible. If you have a specific question that is not covered here, we will assist you in securing a timely response.  You may, in those cases, contact us directly and we will do our best to address your individual concern.

How do I obtain a certification?2020-01-21T12:39:54+00:00

Step 1: Decide which certification is right for you.

Step 2: Determine your eligibility and skill levels by the certification prerequisites. 

Step 3: Pay for your exam (you will be directed to the application to fill out).

Step 4: Upload any required documents.

Step 5: Take the exam and receive a passing score.

Step 6: Receive your certification.

How do I qualify for certification?2019-12-16T19:03:54+00:00

You must meet all testing requirements and prerequisites for that certification.

How do I determine if I am eligible to apply?2020-04-03T11:21:58+00:00

Please refer to the prerequisites listed under each certification.

When should I take the tests?2019-12-16T19:05:31+00:00

All required tests must be taken and passed before a certificate can be issued.

Do I need to submit separate applications to be certified in more than one subject area?2019-12-16T19:05:48+00:00

Yes, each certification has different prerequisites, so a verification must be conducted.

What documents do I need to submit to complete my application?2019-12-16T19:06:05+00:00

Refer to your ISP application online and only send the required documents listed.

Do I need to submit clearance documents?2019-12-16T19:06:48+00:00

No.  Submit only the documents required by ISP prerequisites for individual certifications.

May I obtain a temporary certificate while my application is under review?2019-12-16T19:07:13+00:00

No.  There are no provisions for a temporary certificate while an application is under review.  You may not begin using your designation until your certification is issued.  On an individual basis one may ask to obtain an expedited request for certification.

How do I check the status of my application?2019-12-16T19:08:07+00:00

The application process is designed to get individuals approved within 48 business hours.

Once my application has been approved, will ISP mail my certificate?2019-12-16T19:08:41+00:00

Yes.  Paper certificates are printed and mailed.  This is because our certification has official crimped logos which identify authenticity.  Certification can only be officially verified through ISP.

Who should I contact if I have questions regarding the process?2019-12-16T19:09:38+00:00

If you have questions regarding your program, testing, credentialing, etc., you should contact us immediately.  If you have questions regarding a ISP application, contact our office immediately.

If I have years of experience, am I able to get certified?2019-12-16T19:09:52+00:00

Yes.  Please fill out the application for reciprocity and verify you meet the requirements.

What if I live outside the United States of America?2019-12-16T19:10:15+00:00

As long as you meet the prerequisites, you are eligible to take the certification assessment. Please make sure to look at the testing requirements.

Do I need to take a course?2019-12-16T19:11:14+00:00

No. ISP understands that professional positions come with specialized training and continued education.  Some careers require numerous certificates.  Knowing this, ISP certifications are developed keeping training and continuous education in mind.  Knowledge, skills and behaviors are evidence of successful pathways.

How long is my certification good for?2019-12-16T19:11:35+00:00

Most certifications are good for three years.  A few are two year certifications.

How do I reinstate a lapsed designation?2019-12-16T19:11:52+00:00

Depending on the time lapsed, you may eligible for reinstatement.  If within 12 months of your certification expiring, please write a letter of explanation to the certification committee.  If you let your ISP certification expire, the Certification Committee will review your circumstances and either approve or decline to reinstate.  If your request is denied, your fee would be returned.


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